Professor of Operations Research

Professor Pinker’s research interests include service supply chains, the use of flexible workforces, work and workflow design in healthcare, online auctions and responses to terrorist threats among others. He serves on the editorial boards of several leading journals in his field. Pinker has consulted for the United States Postal Service, the financial services industry and the auto industry. His work has been published in leading journals such as  Operations Research, Management Science, Manufacturing and Service Operations Management, IIE Transactions, Production and Operations Management and the Communications of the Association of Computing Machinery.


Selected Articles
Technical Note-Managing a Secret Project (with J. Szmerekovsky and V. Tilson), Operations Research, 2012

Outsourcing a Two-Level Service Process (with H. Lee and R. Shumsky), Management Science, 2012

Effects of reservation level for urgent cases on delays and overtime in primary care office practices (with G. Dobson and S. Hasija), POMS 20(3) pp. 456-73, 2011

Education
PhD Massachusetts Institute of Technology (Operations) 1996
MS Massachusetts Institute of Technology (Operations Research) 1993
BA Columbia University 1989