203.785.3778

Assistant Professor of Public Health and Management

Professor Nembhard’s research focuses on organizational learning in health care, with an emphasis on understanding the effects of intra- and inter-organizational relationships, leadership behavior, team learning strategies and project management on quality improvement efforts and clinical outcomes. She integrates knowledge of organizational behavior, organizational theory and health services research to answer questions about managing learning, change and innovation within health care delivery organizations.

Achievements and Awards
Runner-Up, Best Health Care Management Paper Award, Academy of Management, 2011
Best Paper Proceedings of the 2010 Academy of Management Meeting, Top 10% of submissions, 2010
Best Positive Organizational Scholarship (POS) Paper Award, Center for Positive Organizational Scholarship (POS), Stephen M. Ross School of Business, University of Michigan, 2008 
Alfred P. Sloan Industry Studies Dissertation Award, First Prize, 2007 
Best Paper Based on a Dissertation, Health Care Management Division, Academy of Management, 2007
Harvard Business School Wyss Award for Excellence in Doctoral Research, 2006
Organizational Knowledge, Learning and Capabilities Conference Best Ph.D. Candidate Contribution, 2005
Harvard Business School Fellowship for Graduate Study, 2001-2006
Gareth M. Green Award for Excellence in Public Health Practice, 2001
Committee Member, Institute of Medicine/Academy of Management Knowledge-Sharing Project
Technical Expert, United States Agency for Healthcare Research and Quality (AHRQ)

Editorships
Associate Editor for North and South America (2009-2010), Editorial Review Board Member (2009-present): Journal of Change Management

Selected Publications 
"All Teach, All Learn, All Improve? The Effect of Interorganizational Learning on Performance Improvement," Health Care Management Review, forthcoming

"Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units" (with A.L. Tucker), Organizational Science, 2010

"Why Does the Quality of Health Care Continue to Lag?  Insights from Management Research" (with J. Alexander, T. Hoff, and R. Ramanujam), Academy of Management Perspectives, Vol. 12, No. 1, 24-42, 2009

"Learning and Improving in Quality Improvement Collaboratives: Which Collaborative Features Do Participants Value Most?" Health Services Research, Vol. 42 No. 2, 359-378, 2009

"Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units" (with A.L. Tucker and A.C. Edmondson), Management Science, Vol. 53 No. 6, 894-907, 2007

"Making it Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams (with A.C. Edmondson), Journal of Organizational Behavior, Vol. 27, No. 7, 941-966, 2006

Education
PhD Harvard University, 2007
MS Harvard University School of Public Health, 2001
BA Yale University, 1997