Yale School of Management - Faculty

Assistant Professor of Operations Management

Professor Kim is interested in various topics in supply chain management and service operations, especially those on incentive design for supply chain coordination. His primary focus has been on the performance-based contracting in after-sales service market, an area in which ideas from inventory management models and contracting theory converge. He earned a PhD in operations management from the Wharton School, University of Pennsylvania. Prior to Wharton, he worked in Oracle Corporation developing software for supply chain planning and scheduling.

Selected Publications
"Contracting for Infrequent Restoration and Recovery of Mission-Critical Systems" (with M. A. Cohen, S. Netessine, and S. Veeraraghavan), Management Science, forthcoming

"Performance Contracting in After-Sales Service Supply Chains" (with M. A. Cohen and S. Netessine), Management Science, Vol. 53, No. 12, 1843-1858, 2007

Working Papers
"Reliability or Inventory? Analysis of Product Support Contracts in the Defense Industry" (with M. A. Cohen and S. Netessine)

"Impact of Performance-Based Contracting on Product Reliability: An Empirical Analysis" (with M. A. Cohen, J. Guajardo, and S. Netessine)

"Supply Chain Collaboration Under Information Asymmetry" (with S. Netessine)

"Lower Cost or Higher Quality? Product Enhancement Decisions When Consumers Are Strategic" (with R. Swinney)

"Incentives in Multi-Indenture Service Supply Chains"

"Behavior-Based Bundling" (with J. Shin and K. Sudhir)

Education
PhD University of Pennsylvania, 2008
MS Stanford University, 1998
BA summa cum laude, University of Pennsylvania, 1996