Yale School of Management

Senior Faculty Fellow

Michael J. Critelli has been the executive chairman of Pitney Bowes Inc., a $6 billion mailstream solutions company, since May 14, 2007. During the 33 years since he completed his undergraduate education at the University of Wisconsin and was awarded a JD cum laude at Harvard Law School, he has had a distinguished career as a company, industry, and community leader.

As executive chairman, Mr. Critelli leads the company's focus on the emerging opportunities in the external environment, including postal reform and transformation in the U. S. and globally, and market opportunities arising from the company's innovation and leadership in areas such as healthcare, government services, and corporate social responsibility. He also concentrates on building upon the company's already strong positions in corporate governance.

During his 28-year tenure with Pitney Bowes, Michael Critelli has held several positions within the company, including vice chairman, president – financial services, secretary and general counsel, and chief personnel officer. Most recently, he served as chairman and chief executive officer, marking a 10-plus year period of unprecedented transformation and firmly establishing the company’s leadership in global mailstream markets.

Mr. Critelli has been instrumental in leading the $900 billion mailing industry’s efforts to articulate and promote its interests. He co-chaired the Mailing Industry Task Force with the Deputy Postmaster General from 2001 to 2006, and is currently the chairman of the Mailing Industry CEO Council, which provides industry input and advice to federal government elected officials on postal reform, the President’s Commission on the Postal Service, and the U.S. Postal Service Transformation Plan. He is a staunch advocate of technological innovation in the mailing industry, and has been awarded six U.S. patents for mailing technology.

His leadership also extends to healthcare and healthy communities, diversity, corporate governance and ethics, talent development, and transportation. Mr. Critelli’s passion and expertise in these areas have led to both personal and company awards and recognition. He was most recently asked to chair a working group charged with examining and redesigning the Connecticut Department of Transportation’s mission, direction, business practices, and organizational structure. Mr. Critelli currently serves as the chairman of the board for three nonprofit organizations. He is chairman of the Dossia Founders Group, an organization funding an independent, nonprofit institute to develop a web-based framework through which U.S. employees, dependents, and retirees can maintain private, personal, and portable health records. He serves as chairman of the Boston University Alzheimer’s Disease Advisory Board, which is a center of excellence for the study and treatment of Alzheimer’s disease. Mr. Critelli is also chairman of the Connecticut Regional Institute for the 21st Century — a public policy think tank that promotes sustainable economic development and Connecticut’s competitive position in the global economy. In addition, Mr. Critelli has served on the National Urban League’s board of trustees since 1997, and recently completed his fifth year as chairman of the board. He serves on the board of trustees of Catalyst, an organization promoting the advancement of women in the workplace, and he is on the board of trustees for the Connecticut Science Center, which supports scientific education and endeavors in the state. He previously served on the Connecticut Transportation Strategy Board, where he co-chaired the board’s Funding and Finance Working Group.

In addition to chairing the Pitney Bowes board of directors, Mr. Critelli is also a member of the board of directors of Eaton Corporation.

JD cum laude Harvard Law School